Making a GAP Insurance claim
.png)
We are sorry to hear that your vehicle has been written off.
Before accepting any settlement offer (written or verbal) from your motor insurer, please advise AMS of the offer along with the vehicle mileage used by your motor insurer to calculate their offer.
To enable us to start processing your GAP claim please complete the claim form and return it together with the following documents (copies are fine). You can access the claim form at the bottom of this page or by clicking the GAP Claim Form Link below
1.Your Vehicles Dealer Purchase Invoice
2.Your Motor Insurance Policy in full
3.Your Motor Insurer’s Offer letter / email
4.Your Finance Agreement (If you have outstanding finance on the vehicle)
5.Your Finance Company Settlement Letter (If you have outstanding finance on the vehicle)
IMPORTANT NOTICES:
Once your claim is agreed, we will require the original final payment confirmation letter from your motor insurer, before the GAP settlement can be paid. This will be used to calculate your final settlement figure from us.
If you have finance on your vehicle, it is your responsibility to continue to make any payment to your finance company until this claim is settled.
We may require further information / documents to progress the claim.
Once we have received these documents we will process your claim as quickly as possible.
To help us provide the right support throughout your claim, please let us know if you have any personal circumstances or vulnerabilities, you'd like us to be aware of. For assistance, you can call us on 01869 232563 or you can email us at claims@ams-gap.com.
You can also send the completed Claim Form and documents by e-mail to claims@ams-gap.com or by post to:
AMS Insurance Services Ltd. Heyford Park House Heyford Park Bicester Oxfordshire OX25 5HD
Heyford Park House,